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Privacy Policy

Rules for processing personal data and handling contact requests on the Wookey website.

Last updated February 24, 2026

1. Data Controller

The controller of personal data processed in connection with the use of this website is Wookey.

For privacy-related questions, you can contact us using the e-mail address provided on the website.

2. What data we process

We may process data provided voluntarily, in particular:

  • e-mail address,
  • message content sent via form or e-mail,
  • basic technical data related to website usage (e.g. server logs, IP address, browser information).

3. Purposes of processing

We process data to:

  • respond to messages and handle inquiries,
  • maintain security and stability of the website,
  • analyze website performance and improve service quality,
  • fulfill legal obligations (where applicable).

The legal basis for processing may include:

  • user consent,
  • necessity to take steps prior to entering into an agreement or providing a service,
  • legitimate interest of the controller (e.g. security, analytics, communication),
  • legal obligation.

5. Data recipients

Data may be entrusted to entities supporting the website and services, such as:

  • hosting providers,
  • analytics tool providers,
  • e-mail / technical infrastructure providers.

Data is shared only to the extent necessary to fulfill a given purpose.

6. Retention period

We retain data for as long as necessary to fulfill the purpose, and afterwards for the period required by law or until the limitation period for claims expires.

7. Your rights

You have the right to:

  • access your data,
  • rectify your data,
  • erase your data,
  • restrict processing,
  • data portability (where legally applicable),
  • object to processing,
  • withdraw consent at any time (where consent was the legal basis).

You also have the right to lodge a complaint with the competent supervisory authority.

8. Cookies

The website may use cookies and similar technologies for technical, analytics and functional purposes.

The scope of cookie usage may depend on the implemented consent banner and user settings.

9. Policy updates

This privacy policy may be updated. The latest version is always published on this page.